09.02.22
A VAR’s Guide to Recurring Revenue
Making a big sale can feel great. But when you need cash flow next month, where does it come from? Learn how to generate a consistent flow of money and reduce your business risks.
Free eBook
ConnectWise Manage and ConnectWise Automate: Better Together
15.02.22
Take service delivery to new heights
Time spent digging for information or consulting clients on the phone is time taken way for techs to work on other IT issues. Add to the confusion disjointed systems, and the cost of slow resolution time and lengthy processes begin to pile up.
When two powerful solutions work as one, your service team has access to all the information they need to resolve issues quickly, and out-of-the-box automation capabilities to fix problems before they even reach the client.
In this eBook, you’ll see how ConnectWise Manage® and ConnectWise Automate® work together to:
- Consistently resolve client issues
- Improve resolution time
- Fast-track ticket routing and processes
- Maximize profits with automated billing
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10.02.22
Selling Managed Services
The sales techniques in this guide can help you get your feet wet selling managed services and create a more sustainable—and profitable—future.
15.02.22
SLAs: The Foundation for Stronger Customer Relationships
Strengthen your customer relationships with Service level agreements (SLAs). This eBook covers the ins and outs of SLAs, from why you need one, to how to create and optimize one, to how to tell when it’s time to refresh it.
Products used
ConnectWise PSA
Professional Service Automation (PSA) Software designed to run your as-a-service business and help you with sales, collaboration, and communication.
- Ticketing
- Help Desk
- Sales & Marketing
ConnectWise Automate
Proactively monitor, manage, and support client networks with a powerful Remote Monitoring & Management (RMM) software.
- Asset discovery
- Endpoint Management
- Patch Management