Remote control software

ScreenConnect

Remotely access and support any device, anywhere, anytime

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Why you need ScreenConnect

Remote desktop and mobile support solutions for every industry and need. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Book a demo with one of our experts or request a free trial today!

  • For MSPs and IT Depts.
  • On prem. & Cloud
  • Free trial

Features

World-class security—out of the box

ConnectWise Control Access provides an array of robust security features—including AES-256 encryption and two-factor authentication—ready for you to activate and scale to suit your needs.

Granular permissions and user management

ConnectWise Control Access has role-based security architecture that makes it easy to equip users—and techs—with the precise level of access to the features and machines they need to do their jobs.

Compatibility

ConnectWise Control Support is compatible with Windows, macOS, ChromeOS, and Linux/Unix/*nix operating systems, and nearly every major browser, making it a breeze for techs to provide remote support to any customer who needs it.

Configurability

It’s easy to make ConnectWise Control Support work the way you want—you can configure and customize almost every option on the host page, host client, and guest client to suit your needs.

Customization

Showcase your brand in every customer support interaction by white-labeling ConnectWise Control Support remote desktop software with your choice of hundreds of appearance options.

ConnectWise View

Only in the Control Support Premium edition: Elevate remote access management capabilities with browser-enabled live stream sessions that let techs walk end users through hardware or other on-site issues in real time via the user’s mobile device camera.

100s of integrations and extensions

Customize your remote support experience and increase efficiency with the integrations and extensions in ConnectWise Marketplace—and we can help you build integrations, too.

 

“ScreenConnect is the easiest way to connect with our customers. It is simple to use and allows for multiple sets of eyes to look in and help.”

Anthony Osuna, Sales Manager

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Experience first hand how ConnectWise Control gives you the ability to quickly connect to end devices anytime without the need for a user, you can keep systems up and running for customers and stay ahead of potential issues with proactive monitoring.