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ConnectWise PSA® Basic, Standard, and Premium are available to you so you can select the version that matches your company’s pricing and functionality needs. Refer to the table below for the features available for each version. Add-on features are also denoted below and require an additional purchase. Contact your Account Manager for more information.
Ideal for supporting a few end users and small groups of machines
✓ Ticketing
✓ Project & opportunity management
✓ Asset management (Configuration)
✓ Finance & billing
✓ Email connector
✓ Workflow automation
✓ Calendar synchronization
✓ Mobile application
Better for supporting end users and unattended devices.
Everything in Basic, plus…
✓ ConnectWise Chat
✓ Agreement management
✓ Procurement & inventory
✓ GL integration
✓ Change approvals
✓ User-based billing
✓ Knowledge base
✓ Office 365 billing, monitoring & management
Best for supporting end users and unattended devices with superior support features
Everything in Standard, plus…
✓ ConnectWise Campaign
✓ Cloud database access
✓ Sandbox
✓ Cisco Simple IT billing, monitoring & management
✓ Cloud infrastructure billing, monitoring & management
Project Management: included Basic, Standard, Premium
Ticketing: included in Basic, Standard, Premium
Resource management: included in Basic, Standard, Premium
SLA management: included in Basic, Standard, Premium
MSP/RMM integration: included in Basic, Standard, Premium
Customer Portal: included in Basic, Standard, Premium
ConnectWise Chat: Optional in Basic, included in Standard, Premium
Knowledge base: included in Basic, Standard, Premium
Time tracking: included in Basic, Standard, Premium
Expense tracking: included in Basic, Standard, Premium
Company & contact management: included in Basic, Standard, Premium
Asset management: included in Basic, Standard, Premium
User-based billing: included in Standard, Premium
Active Directory integration: included in Standard, Premium
Opportunity management: included in Basic, Standard, Premium
Sales management: included in Standard, Premium
Marketing: included in Standard, Premium
Advanced marketing: Optional in Standard, included in Premium
Procurement & inventory: Optional in Standard, included in Standard, Premium
Billing & finance: included in Basic, Standard, Premium
GL integration: included in Standard, Premium
Contract management: included in Standard, Premium
Standard reports: included in Basic, Standard, Premium
Cloud database access*: Optional in Basic and Standard, Included in Premium
Report writer: included in Standard, Premium
Sub-contractor licenses: Optional in Standard, Premium
Streamline IT licenses: Optional in Standard, Premium
QuickBooks™ online integration: Included in Standard, Premium
Office 365® billing, monitoring & management: Included in Standard, Premium
Cloud infrastructure billing, monitoring & management: Included in Premium
Cisco Simple IT billing, monitoring & management: Included in Premium
Calendar synchronization: included in Basic, Standard, Premium
Workflow automation: included in Basic, Standard, Premium
Mobile application: included in Basic, Standard, Premium
Change approvals: Included in Standard, Premium
Sandbox: Optional in Basic and Standard, Included in Premium
Virtual admin: Optional in Standard and Premium
Virtual DBA: Optional in Standard and Premium
Basic support
Support access via chat, email, online assets, and community
Standard support
Basic support package plus outbound phone support and extended support hours.
Premium support
Standard support package plus 24/7/365 support, Customer Relationship manager, and faster response times
Fyll i formuläret nedan så återkommer vi snarast med förfrågning om tid.