Executive summary
Working in disparate systems mean siloed data scattered across several platforms, delaying critical and time-sensitive information from reaching your team and slowing down operational processes. This is something the Norwegian MSP iteam in Kristiansand was experiencing, using SolarWinds RMM among other solutions, before using ConnectWise Automate and ConnectWise Manage. Download the full case study to find out how iteam has gained visibility across the organization and delivered better IT support by migrating from manual processes to automated workflows.
