The Swedish one-person company Kindell Consulting AB is a managed service provider (MSP) located in Stockholm, Sweden. Kindell is providing IT services in the SMB segment with a focus on IT support, infrastructure management, and IT security. Only a few months after founding the company back in 2015, owner Eric Kindell began exploring the possibility of transitioning from a reactive break/fix model to the more proactive managed services model. Discover how Kindell utilizes the remote monitoring & management (RMM) software ConnectWise Automate® and the professional services automation (PSA) software ConnectWise Manage® to streamline its operations and take on a more proactive approach to prevent problems from recurring. Download the full case study to learn how Kindell matured from a reactive break and fix business to a proactive MSP with ConnectWise.