GP Digital

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Executive summary

GP Digital is a Norweigan-based managed service provider (MSP) that focuses on providing IT support services and hardware/software products in the B2B sector.
Earlier, GP Digitals services model weighed down on day-to-day manual back-end processes, the team needed a way to shift to efficient back-end automation. A comprehensive suite of ConnectWise solutions, including ConnectWise Automate and ConnectWise Manage, provides the efficiencies GP Digital was looking for. With the routing capabilities in the two tightly synced systems, the team never misses out on billable hours. With ConnectWise’s help, GP Digital has increased revenue with automated billing, fast-tracked ticket routing and processes, and saved valuable time. Download the full report today to learn how GP Digital maximizes IT automation!

Challenge

When GP Digitals’ services model weighed down in manual day-to-day back-end processes, the team needed a way to shift to efficient back-end automation. Due to disjointed and siloed tools they were missing out on billable hours.

Solution

GP Digital implemented ConnectWise
Automate and ConnectWise
Manage to centralize and streamline
operations – allowing them to
automate repetitive tasks and gain
better overall visibility and control of
the business.

Results

With efficient day-to-day operations,
less manual maintenance, and time
savings GP Digital captures more
billable hours, decrease costs, and
ultimately increase revenue

ConnectWise Automate

Proactively monitor, manage, and support client networks with a powerful Remote Monitoring & Management (RMM) software.

ConnectWise PSA

Professional Service Automation (PSA) Software designed to run your as-a-service business and help you with sales, collaboration, and communication.

ScreenConnect

Fast, flexible, and secure Remote Access Software for MSPs. Remotely access and support any device, anywhere, anytime

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